Terms & Conditions

Welcome to Onsole Footwear.

These Terms & Conditions ("Terms") govern your access to and use of the Onsole Footwear website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue the use of our website.

1. About Onsole Footwear

Onsole Footwear is an online lifestyle and fashion retailer offering footwear, apparel, and accessories for men, women, and kids.

Our website provides customers with a secure platform to browse, purchase, and receive products directly at their doorstep.

2. Acceptance of Terms

By accessing or using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You agree to comply with these Terms & Conditions.
  • You will use the website only for lawful purposes.

These Terms apply to all users, including visitors, registered customers, merchants, vendors, and contributors.

3. Online Store Usage

When using our website, you agree that you will not:

  • Violate any applicable law or regulation.
  • Use our products or services for unlawful purposes.
  • Upload viruses, malware, or harmful software.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or performance.
  • Misuse or abuse any part of the platform.

Violation of these Terms may result in suspension or permanent termination of your account.

4. Product Information

We strive to provide accurate descriptions, pricing, specifications, and product images.

However:

  • Product colours may vary depending on your screen settings.
  • Minor variations in colour, texture, or finish may occur.
  • Product availability is subject to stock.
  • We reserve the right to modify product specifications without prior notice.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Onsole Footwear reserves the right to:

  • Modify product prices
  • Withdraw promotional offers
  • Correct pricing errors
  • Discontinue products without prior notice

Any pricing error discovered after an order has been placed may result in order cancellation with a full refund.

6. Orders & Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel suspicious or fraudulent transactions.
  • Limit quantities purchased.
  • Refuse orders from resellers or distributors.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

7. Account Information

Customers are responsible for maintaining accurate account information.

You agree to:

  • Provide true and complete information.
  • Update your contact details whenever necessary.
  • Keep your login credentials confidential.
  • Accept responsibility for activities performed through your account.

8. Payments

Payments are securely processed through authorized third-party payment gateways.

We do not store your:

  • Debit Card details
  • Credit Card information
  • CVV
  • Net Banking credentials

All payment transactions are encrypted using industry-standard security protocols.

9. Shipping & Delivery

Delivery timelines are estimated and may vary depending on:

  • Serviceable location
  • Courier operations
  • Weather conditions
  • Public holidays
  • Force majeure events

While we strive for timely deliveries, Onsole Footwear shall not be liable for delays beyond our reasonable control.

10. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Customers are advised to review the policy before placing an order.

Certain products may not be eligible for return due to hygiene or safety reasons.

11. Third-Party Services

Our website may include links to third-party websites, services, or payment providers.

Onsole Footwear does not control or endorse these third-party platforms and shall not be responsible for:

  • Website content
  • Privacy practices
  • Transactions
  • Services provided by third parties

Customers should review the respective terms and privacy policies before engaging with third-party services.

12. Intellectual Property

Unless otherwise stated, all content available on this website is the exclusive property of Onsole Footwear.

This includes:

  • Logos
  • Product images
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Branding elements

No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

13. User Content & Feedback

Any feedback, reviews, suggestions, ideas, or comments submitted to Onsole Footwear may be used by us without restriction.

By submitting content, you confirm that:

  • You own the rights to the content.
  • The content does not violate any law.
  • The content does not infringe third-party rights.
  • The content is not abusive, defamatory, obscene, or misleading.

We reserve the right to remove any user-generated content that violates these Terms.

14. Accuracy of Information

Although every effort is made to maintain accurate information on the website, occasional errors may occur relating to:

  • Pricing
  • Product descriptions
  • Images
  • Availability
  • Shipping charges
  • Promotional offers

We reserve the right to correct such errors and cancel affected orders if necessary.

15. Acceptable Use

Users must not use this website for:

  • Fraudulent activities
  • Identity theft
  • Harassment
  • Uploading malicious software
  • Unauthorized data collection
  • Spam or phishing
  • Copyright infringement
  • Distribution of offensive or unlawful content

Violation of these conditions may result in immediate suspension or legal action.

16. Disclaimer

Our website, products, and services are provided on an "As Available" and "As Is" basis.

While we strive to maintain uninterrupted service, we do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Complete accuracy of all information
  • Compatibility with every device or browser

Use of the website is entirely at your own risk.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Onsole Footwear shall not be liable for:

  • Indirect losses
  • Business interruption
  • Loss of profits
  • Data loss
  • Consequential damages
  • Delayed deliveries beyond our control

Our total liability shall never exceed the amount paid for the concerned order.

18. Indemnification

You agree to indemnify and hold harmless Onsole Footwear, its directors, employees, affiliates, service providers, and partners from any claims, damages, losses, liabilities, or legal expenses arising from:

  • Violation of these Terms
  • Misuse of the website
  • Breach of applicable laws
  • Infringement of third-party rights

19. Suspension & Termination

We reserve the right to suspend or terminate your access to our website without prior notice if:

  • These Terms are violated.
  • Fraudulent activity is suspected.
  • Illegal use of the website is detected.
  • Customer behaviour threatens website security.

Termination does not affect any obligations incurred before termination.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts where Onsole Footwear operates its principal place of business.

21. Changes to These Terms

We may revise these Terms & Conditions at any time without prior notice.

Any updates will become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the revised Terms.

22. Force Majeure

Onsole Footwear shall not be liable for delays or failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic
  • Government restrictions
  • War
  • Civil unrest
  • Power failures
  • Internet outages
  • Courier disruptions

23. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Return & Exchange Policy, and any other policies published on this website, constitute the complete agreement between Onsole Footwear and its customers regarding the use of our website and services.

25. Contact Us

For any questions regarding these Terms & Conditions, please contact us.

Onsole Footwear

Email: onsole.retail@gmail.com

Phone: +91 98990 31166

A Note to Our Customers

At Onsole Footwear, we believe in providing a secure, transparent, and trustworthy shopping experience. By using our website, you help us maintain a safe environment where every customer can shop with confidence. Thank you for choosing Onsole Footwear.